FAQs
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[Datadog] I want to know which IPs need to be opened on the firewall for Datadog data collection.
Outbound Proxy Source Destination Port (TCP) Port (UDP) X Client Datadog (SaaS) collection servers 443, 10516, 10250, 10255 123 O Client ...
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[Datadog] I want to trigger alerts to different channels based on conditions when configuring a Monitor.
When configuring a monitor, you can apply different messages and alert propagation channels for each condition by using conditional variables in the “Notify your team” section....
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[Datadog] I want to change the port settings 5000, 5001, 5002 during Datadog setup.
By default, the agent binds to 3 ports on Linux and 4 ports on Windows and OSX. Port Description 5000 Exposes runtime metrics about the agent. 5001 Used to send com...
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[ Datadog ] I want to adjust the Agent’s log size and related settings.
■ Agent log file settings Datadog Agent performs log file roll-over (split) by default when the log size reaches 10MB. When the log size exceeds 10MB, the file is renamed to a...
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After connecting to Web SSH via Console, kubectl commands sometimes output an error message and do not work.
For example, when you run the following command after connecting to Web SSH via Console: $ kubectl get node error: the server doesn't have a resource type "node&qu...
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Can users directly add or update Jenkins plugins used in the Pipeline service?
The service is provided with Jenkins plugins that have been verified for compatibility. If users attempt to directly update plugins to use additional features or to upgrade ex...
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I forgot the password for my Console account. How can I reset it?
In the Console, you can normally reset your password by using the "Find Password" feature and accessing the reset link provided in the authentication email. However,...
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What is the data retention period for the Logging and Monitoring services?
The Logging service retains data for 10 days by default. The Monitoring service retains data for 20 days. If you want to extend the retention period, higher-capacity storage ...
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[Cloud Z DB] How should I configure memory settings for MariaDB?
Memory in MariaDB is broadly divided into two areas: 1. Global Memory Area When the DB is first started, it uses only the minimum memory, then gradually increases up to t...
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[Cloud Z DB] Does MariaDB support both symmetric and one-way encryption?
The encryption plugin is not a feature provided by ZDB, but rather a built-in capability of MariaDB itself. MariaDB supports both symmetric and asymmetric (one-way) encrypt...
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[Cloud Z DB] Connection error occurs in the log when using Cloud Z DB in AWS environment
If you see the following connection errors, this applies to your case. MariaDB Error Log [Warning] Aborted connection 46019374 to db: 'unconnected' user: 'u...
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[Cloud Z DB] Disconnection occurs when using Cloud Z DB in AWS environment
This issue may occur when connecting using a Private IP. Cause and Resolution he Private IP of Cloud Z DB in the AWS environment uses AWS Network Load Balancer (NLB)....
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[Support Portal] I would like to request a consultation for the Gyeonggi-do Cloud Support Program application.
The Gyeonggi-do Cloud Support Program will be terminated as of June 30, 2024. Please note that we are no longer accepting new tickets under this program. Please sign up on the...
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[Support Portal] Do I need to sign up to submit a ticket?
You can submit a ticket through the Support Portal to receive assistance from our experts. Currently, only registered members can submit tickets. Please refer to the Support Po...
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[Support Portal] Can I change my login account (email)?
If you would like to change the email address you registered with on the Support Portal, please submit a ticket with the request. Service Category: Ops Modernization > S...
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[Support Portal] Can I delete my account?
If you wish to delete your Support Portal account, please submit a ticket with your request. Your account will be deleted within 24 hours after you receive an email confirming ...
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[Slack] How to Invite Other Members to a Channel
You can invite other members to a Slack channel by following these steps: Click "View all members of this channel" at the top right of the chat window. Click &q...
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[Slack] How to join the SK C&C Digital Service Workspace
SK employees (those using @sk.com email addresses) can directly join the workspace at https://skcc1.slack.com BP employees (those using @partner.sk.com or @partner.skcc.com em...
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[Slack] How to change Full name and Display name
You can change your Full name and Display name from the menu at the following locations. PC: Top right corner profile picture > Profile > Edit Mobile: Bottom right ...
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[Slack] How to create a channel in Slack?
Members can directly create Public channels. Member Guest Public Channels Can Can't Private Channels Can't Can't If you cannot create a c...